Shipping policy

We process orders *within 1-2 business days* Monday to Friday.

Orders placed over the weekend will ship the following business day. 


DOMESTIC SHIPPING

Free standard shipping on all orders over $150 
*Shipping is calculated PRE-TAX and AFTER sale items have been reduced and/or discount coupon codes have been applied!

Shipping Method Estimated Delivery Time Shipping Cost
*Standard Shipping Orders Over $100 3-7 business days FREE
*Standard Shipping Orders Under $100 3-7 business days $7.95
**3-Day Expedited Shipping  3 business days $14.95
*2-Day Expedited Shipping 2 business days $20.00
**FedEx Standard Overnight® 1 business day QUOTED

Delivery times are estimated AFTER shipping and based on business days (Monday-Friday) and do not include holidays. We do not ship on Saturdays or Sundays. 

  • *Standard Shipping:
    • All 50 states within the US including PO Boxes. 
    • Available to APOs/FPOs and US territories.
    • Signature required on orders $350 or more.


    PROCESSING TIMES

    Standard Orders
    Ready to ship item Orders are processed and shipped within 2 -3 business days.     We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events, peak shopping days, and holidays. We do not ship on Saturdays or Sundays.

    We also offer many pre orders and those have “estimated” ship dates 

     

    SHIPPING - once your item(s) leave our store, we are not responsible for lost or late packages. We do our part and take our job extremely serious, it’s up to UPS/USPS/FEDEX to do their part and take THEIR job serious.. We only see what you see when it comes to tracking info. We will NOT refund items or expedited shipping fees if your item arrives late. Reaching out to USPS/UPS/FEDEX is recommended.

    We are not responsible if your return is lost or stolen once you ship it back to us.
    We are not liable if your items are damaged in your washing, drying or dry-cleaning process.  Handle your items with care. 

    Expedited Orders
    Orders MUST be placed by 12PM CST to ship same business day. Orders placed AFTER 12PM CST will ship NEXT business day. We do not ship on Saturdays or Sundays.

     

    Carrier Contact Numbers:

     

    Route Protection Coverage: 

    • Route is a shipping insurance company that offers shipping protection and is now available for our customers to add to all of their purchases. Route's coverage policy https://route.com/insurance
    • Route Package Protection covers lost in transit, stolen (delivered not received), and damaged in transit items. If one of these situations applies to your Route insured order, Route will replace your purchase by covering the subtotal of the order, the Route premium, shipping costs, and taxes. 
    • Route is NOT responsible for custom or duty fees.
    • File a claim with Route claims.route.com

      Grit and charm boutique  is NOT responsible for:

       

      • Delays with USPS, UPS, or FedEx
      • International Duties or Customs Charges
      • If a package is shipped back to us due to an incorrectly entered address or undeliverable address.
      • Lost, damaged, or packages marked as delivered. To file a claim with the carrier, please click the following links: 

      If you have any questions or concerns, please email sales@gritandcharmboutique.com

      INTERNATIONAL SHIPPING

      We currently offer international shipping to the following countries:

      • Canada, Australia, Ireland, Germany, France, New Zealand, Switzerland, United Kingdom, and India.

      We ship all international orders DDU (delivered duty unpaid) and do not collect any taxes or customs fees. The customer is responsible for any and all international duties, customs, and taxes or any other related charges. Please check with your local post office ahead of time regarding any fees associated with receiving your package before you place an order!

      Shipping Method Estimated Delivery Time Shipping Cost
      International 10-35 business days Will vary based on location and weight